In this Business English lesson plan for adults, students watch an informational video about resolving conflict within the workplace. It includes discussion questions and conversation activities on resolving workplace conflict. Students learn some important vocabulary terms and phrases from the video. The post-viewing section includes activities on quotes from the video, prepositions, and prefixes. The grammar activity features the usage of sentence adverbs. There are additional speaking tasks included, as well as a quiz and review section with a bonus activity.