In this ESL lesson plan for adults and teens, students watch a short educational video about apologizing and how to apologize. It includes discussion questions, conversation, and other speaking activities about apologizing. Students also learn some important vocabulary terms and phrases from the video. The post-viewing section includes sections on prepositions and a grammar exercise on the usage of the past modeal 'should + have + [past participle]' to express remorse. There are additional speaking tasks included, as well as a quiz and review section with a bonus activity.