In this Business English lesson plan for adults, students watch a video and do a listening exercise about how to close a sales deal. It includes discussion questions, conversation, and speaking activities about sales. Students learn some important vocabulary terms and phrases from the video. The post-viewing section includes activities on a video quote, vocabulary context usage, and rewriting sentences. The grammar activity features the usage of the first conditional. There are additional speaking tasks included, as well as a quiz and review section with a bonus activity.

Craig frequently gets asked by clients: “Craig, how do we close a sales deal?” He believes there's so much angst around this subject, and that it isn't warranted. Closing a deal is the natural outcome of a sales process executed well.