Lessons

Business & Corporate

How to Leave a Voicemail

INTERMEDIATE (B1)

Speaking: Voicemail Greetings, Leaving Voicemails
Viewing: Short Answers
Vocabulary: Definition Matching, Context Usage, CCQ, Additional Voicemail Expressions
Grammar: Prepositions
Additional: Role Play - Leaving Voicemails, Creating Voicemail Greeting

How to End a Call or Visit Gracefully

UPPER-INTERMEDIATE (B2)

Speaking: Reacting to Proposals, Ending Phone Calls
Viewing: Short Answers, True / False
Vocabulary: Definition Matching, Context Usage, Phrasal Verbs, CCQ
Grammar: Reported Speech: Say and Tell
Additional: Role Play - Ending a Phone Call

How to End a Meeting - Team Effectiveness

INTERMEDIATE (B1)

Speaking: Closing Meetings, Quotes about Meetings
Viewing: Short Answers, Multiple Choice
Vocabulary: Definition Matching, Context Usage, CCQ, Parts of Speech
Grammar: Difference between each, every, all, whole
Additional: Ending a Meeting

How to Make Clear and Concise Points

INTERMEDIATE (B1)

Speaking: Reporting Progress, Interruptions, Making Points, Product Release
Viewing: Short Answers, Multiple Choice
Vocabulary: Definition Matching, Context Usage, CCQ, Parts of Speech
Grammar: Cause & Effect: Due to, Because of, Thanks to, As a result, Therefore
Additional: Making Points

Chairing a Meeting

UPPER-INTERMEDIATE (B2)

Speaking: Agreeing, Disagreeing, Expressing Opinions at Meetings
Viewing: Short Answers, Multiple Choice
Vocabulary: Definition Matching, Context Usage, Phrases and Expressions
Grammar: Transforming Phrases
Additional: Role Play Meeting - Agreeing, Disagreeing, Expressing Opinions

How to Master Scheduling Appointments

INTERMEDIATE (B1)

Speaking: Scheduling, Confirming, Rescheduling, Canceling Meetings
Viewing: Short Answers, Mark the Topics Discussed
Vocabulary: Definition Matching, Context Usage, CCQ
Grammar: Either, Neither, Both
Additional: Role Play, Video Script

Effective Meetings: Agenda and Preparation

INTERMEDIATE (B1)

Speaking: Starting a Meeting, Introducting yourself, Stating Objectives, Agendas
Viewing: Short Answers, True / False
Vocabulary: Definition Matching, Context Usage, Expressions, CCQ, Adverbs
Grammar: How to Use gerunds
Additional: Making a Meeting Agenda, Stating Objectives

6 Steps for Writing Effective Emails

INTERMEDIATE (B1)

Speaking: Email Writing Tips, Etiquette, Structure
Viewing: Mark What You Heard / Short Answers
Vocabulary: Definition Matching, Context Usage, Expressions, Parts of Speech
Grammar: How to Use 'would'
Additional: Subject Line Writing, Writing Shorter and Clearer Emails

3 Tips to Write a Perfect Client Inquiry Response

INTERMEDIATE (B1)

Speaking: Email Inquiries, Polite & Impolite Language
Viewing: True / False, Short Answers
Vocabulary: Definition Matching, Context Usage, Expressions, Parts of Speech
Grammar: Difference between adjective endings '-ed' and '-ing'
Additional: FAQ Writing, Writing Email Inquiry Response

Formal vs. Informal Emails | Good Manners

INTERMEDIATE (B1)

Speaking: Formal and Informal Email Writing
Viewing: Choose the Correct Word, Short Answers
Vocabulary: Definition Matching, Context Examples & Usage, Acronyms
Grammar: How to Use 'Whether' and 'If'
Additional: Formal / Informal Email Writing Exercises

Replying to Business & Personal Emails

PRE-INTERMEDIATE (A2)

Speaking: Making Arrangements, Apologizing in Emails, Prepositions of Time
Viewing: Fill in the Blanks, True / False
Vocabulary: Definition Matching, Context Usage, Email Phrases, CCQ
Grammar: Prepositions of Time
Additional: Replying to Emails

Useful Phrases for Email Inquiries

PRE-INTERMEDIATE (A2)

Speaking: Email Inquiries
Viewing: Fill in the Blanks, True / False
Vocabulary: Definition Matching, Context Usage, Email Phrases, Contractions, CCQ
Grammar: Contractions
Additional: Writing and Email Inquiry

Writing an Effective Business Email

INTERMEDIATE (B1)

Speaking: Email Writing Tips, Etiquette, Structure
Viewing: Short Answers, Multiple Choice
Vocabulary: Definition Matching, Context Examples & Usage, Expressions
Grammar: Verb Patterns (verb + infintive / verb + gerund)
Additional: Email & Structure Writing Exercises

How to Close a Sale - 5 Reasons Clients Don't Buy - M.T. N.U.T.

UPPER-INTERMEDIATE (B2)

Speaking: Sales, Business Skills
Viewing: Short Answers, Multiple Choice, Post-Viewing Discussion
Vocabulary: Definitions, Matching, Context Usage, Sentences, Questions
Grammar: Adjectives / Verbs + Prepositions + Gerund
Additional: Creative Acronym Building

How to Negotiate Nicely Without Being a Pushover

UPPER-INTERMEDIATE (B2)

Speaking: Negotiations, Business Skills
Viewing: Short Answers, Questions, Post-Viewing Discussion
Vocabulary: Definitions, Context Usage, Adjectives
Grammar: Parallelism & Conjunctions
Additional: Email Negotiations, Role Play Negotiation